TOP SUPPORT TOPICS:

Cable TV (PDFs)
Parental Controls
Tuner Connections
i-Guide Quick Reference
Buckeye Media Gateway Guide (Whole Home)
DVR Quick Guide
CableCARD FAQs
Buckeye Express High-Speed Internet (PDFs)
Internet Consumption FAQs
Setting Up Email in Outlook
Setting Up Email in Outlook Express
Setting Up Email in MacMail
Setting Up Email in Windows Live
Buckeye Phone (PDFs)
Buckeye Phone User Guide
Accessing Your Bill Online

TOP SUPPORT HELP VIDEOS:

Power Cycling Your Modem:
Internet & Phone
Parental TV Controls



Channel Line-ups
NW Ohio Channel Line-up
SE Michigan Channel Line-up
Erie County Channel Line-up
HD DTA Channel Line-ups
NW Ohio HD DTA Channel Line-up
SE Michigan HD DTA Channel Line-up
Erie County HD DTA Channel Line-up
HD Signal Guide
No Converter or CableCARD HD Guide
FAQs on the NEW HD DTA

HD DTA Channel Line-ups









CLICK HERE to view the library of Support Team HELP VIDEOS.
CLICK HERE to chat LIVE with a customer service representative NOW!
CLICK HERE to learn about Parental Controls.
CLICK HERE to test your Internet Speed.
CLICK HERE to check your Internet Consumption.

WEB DOCUMENTS
All documents provided refer to residential service.

CONTACT US
Call Us:
419-724-9800.
Erie County: 419-627-0800

Email:
askus@cablesystem.com

Chat:
CLICK HERE for live online chat.

In Person:
Southwyck: 8am-7pm, Mon-Sat; Noon-5pm, Sun

DeVeaux: (2600 W. Sylvania) 8am-7pm, Mon-Sat; Noon-5pm, Sun

Navarre: (3021 Navarre Ave., Oregon -- inside computerXTREME) 8am-7pm, Mon-Sat; Noon-5pm Sunday

Erie County: 409 E. Market Street: Mon - Sat; 8am - 6pm




© 2013 Buckeye Cablevision, Inc.